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Up to Date News and Service Updates
Stay informed with the latest network and service updates, outage information, technology insights and more.
May 24th Network Outage: Information and Resolution
What Happened On Sunday, May 24th, at approximately 10:30 AM, a major outage occurred on equipment owned and operated by AT&T, one of our upstream internet providers. This failure disrupted a large portion of internet traffic across the region. Although our internal network remained fully...
Changes to LiteWire’s Billing System and Online Client Area.
We have exciting news regarding upcoming changes toLiteWire’s billing system and online client area. On Wednesday, June 24th, 2026, we will be transitioning all accounts to a new billing system. The current client area will be discontinued and replaced with an updated customer portal.While we...
March 3rd Network Outage: Information and Resolution
All customers should have normal connectivity restored as of 11:00 PM, March 18, 2026.If you are still experiencing issues, please contact our support team at (608) 882-4728. What Happened During scheduled routing work on our Madison infrastructure by one of our upstream network peers, a...
Introducing the LiteWire News & Updates Page
Hello, neighbors! We're excited to launch our new News & Updates page, your go-to source for everything happening at LiteWire Internet Services, Inc.. As your local internet service provider, we believe in keeping our community informed, connected, and up-to-date on all the ways we're working...
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