Outage Information

What Happened On Sunday, May 24th, at approximately 10:30 AM, a major outage occurred on equipment owned and operated by AT&T, one of our upstream internet providers. This failure disrupted a large portion of internet traffic across the region. Although our...

All customers should have normal connectivity restored as of 11:00 PM, March 18, 2026.If you are still experiencing issues, please contact our support team at (608) 882-4728. What Happened During scheduled routing work on our Madison infrastructure by one of our...