Explore Our Service Agreement

Understanding Your LiteWire Contract

Discover the essential terms and conditions that define your experience with LiteWire High Speed Internet. Ensure you are informed about your rights and obligations as a valued customer.

User Agreement Overview

Service Usage Guidelines
By accessing LiteWire services, you agree to comply with all applicable laws and regulations. Users must not engage in activities that disrupt service or infringe on the rights of others.
Payment and Billing
Payments are due monthly and must be made via the accepted methods. Failure to pay on time may result in service suspension or additional fees.
Privacy Policy
LiteWire is committed to protecting your privacy. We collect and use personal information in accordance with our privacy policy, which is designed to safeguard your data.
Termination of Service
LiteWire reserves the right to terminate services if users violate terms or engage in prohibited activities. Notice will be provided in advance of any service termination.
Amendments to Terms
LiteWire may update these terms periodically. Continued use of services following changes constitutes acceptance of the new terms.

Important Legal Information

LiteWire disclaims all warranties, express or implied, regarding the service, including any implied warranties of merchantability or fitness for a particular purpose. Liability is limited to the extent permitted by law.

In no event shall LiteWire be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the service. Users agree to indemnify LiteWire against any claims resulting from their use of the service.

Customer Responsibilities

As a valued customer of LiteWire High Speed Internet, you are expected to adhere to our payment terms by ensuring timely payment of your monthly service fees. This guarantees uninterrupted access to our services. Additionally, customers must comply with our usage policies, which prohibit any activities that may disrupt or harm our network. Failure to adhere to these obligations may result in service suspension or termination.

Payment Terms

Payments for services are due on the first of each month. Customers can choose from various payment methods, including credit card, bank transfer, or automatic debit. Late payments may incur additional fees, and repeated delays could lead to service disruption.

Usage Policies

LiteWire’s services are designed for personal and lawful use. Customers must refrain from using our network for illegal activities, spamming, or any actions that could compromise network integrity. Violations of these policies will be addressed promptly to maintain service quality for all users.

Modifications to Terms

Notification of Changes

LiteWire reserves the right to modify these terms at any time. Customers will be notified of significant changes via email and through announcements on our website. It is the customer’s responsibility to review these changes. Continued use of our services after modifications implies acceptance of the revised terms.

Dispute Resolution

In the event of a dispute between LiteWire and a customer, we are committed to resolving issues amicably and efficiently. Customers are encouraged to contact our support team to discuss any concerns.

Arbitration Clause

Should a dispute remain unresolved, both parties agree to submit to binding arbitration as the sole means of resolution. This process will be conducted in accordance with the rules of the American Arbitration Association, ensuring a fair and impartial outcome.

Governing Law

All disputes will be governed by the laws of the State of Wisconsin. By using our services, you agree to this jurisdiction for any legal proceedings related to these terms.

Get in Touch with Us

Phone

(608) 555-7890

Address

4567 LiteWire Ave. Suite 200 Madison, WI 53703